Terms of Service

By commissioning me in any kind of way, you are agreeing to the terms of service below.

Any statement can be bound to change if discussed with me, Echoic Art, prior to the commission.

 

I. COMMISSION GENERAL TERMS.

 

Please contact me either through my COMMISSION QUOTE FORM or through my EMAIL to request a Commission

Contact through social media or other sites is acceptable but Echoic Art can not guarantee a swift reply through those platforms

If your commission does not fall in one of the categories listed on my Commission page, please contact me to come up with a quote. I am open to all sorts of ideas and would be happy to work with you.

I reserve the right to reject your commission for any reason. 

This rejection may be in regard to time, whether or not I feel like I can produce a quality piece for you, or thematic. 

For time or quality, you can try again in the future to submit for a quote. 

If it is thematic, I will not produce a piece for you. 

Examples of themes I will not draw: 

Anything perpetuating hate or violence towards a group(s).

Politically charged pieces.

 

II. PAYMENT

 

All commissions must all be paid in full upfront. 

Commission work will not begin until payment is received.

Acceptable forms of payment are credit card, paypal, or personal check.

If you are paying with a personal check please contact me to discuss details. 

Prices may change at any time and without notice. Additionally, I may have theme sales or other discounts. 

I will honor whatever price I quoted you at the beginning of the commission process. That means if I raise my price, I will still honor your lower quote. Additionally, if I offer a sale, it can not apply to your already quoted piece. 

 

III. PROCESS

 

Echoic Art strives to have fantastic communication with our customers. Once you have been approved for a commission, we will contact you to try and solidify your idea. 

Work In Progress pictures are available upon request. WIPs are automatically included with any full color or full detail illustrations and will occur at the sketch and line art phase. 


Alteration Requests 
 

TRADITIONAL PIECE: If you have ordered a traditional piece, major elements often cannot be changed once lineart has begun. I work in permanent ink.

  • In sketch phase, requests can be made and changes can often be accommodated. Exceptions would include requests that severely change the base form of the piece (example, changing a man on a bicycle to a dog sleeping on a pillow) 

  • If requests are made in lineart phase, I can attempt to accommodate (example: adding a necklace). In lineart phase, color change requests are still possible. 

  • Once I have begun the coloring process, no changes can be made. If I make a mistake in terms of color or detail, I can attempt to fix it if pointed out in a timely matter but can not guarantee I will be able to do so. If the issue is severe and of my error, a discussion of possible partial refund or other accommodation can be had
     

 Note About Traditional:
Markers are fickle tools. Sometimes they bleed or splatter or blend wrong. Sometimes your exact color isn't in my tool box. Sometimes two pencils blend in an unexpected way or smear. This imperfection is part of traditional art. Sometimes the colors in your digital references may not work traditionally (slight color variations, bright intense and varied colors) and I may take artistic freedom in order to give you the best aesthetic for the piece. While I will do whatever I can to accommodate my commissioners, this level of understanding about traditional media is paramount.

DIGITAL PIECE: If you have ordered a digital piece, alterations can be made later in the process.

  • In sketch phase, requests can be made and changes can often be accommodated. Exceptions would include requests that severely change the base form of the piece (example, changing a man on a bicycle to a dog sleeping on a pillow) 

  • If requests are made in lineart phase, I can attempt to accommodate changes that are minor due to workload. (examples: changing hair, adding a shirt) 

  • Once I have begun the coloring process, I can make some changes to color. This includes altering hue or shade, adding missed markings, or adding a background shade. No changes to lineart or base image at this stage. I reserve the right to reject additional requests and call the piece "done" once the requirements of the initial commission are fulfilled. Anything beyond minor changes will incur an additional fee.

Mailing the Physical Art

I am happy to mail any piece upon completion for an additional shipping fee. This fee depends on the side and type of the piece. If you would be interested in having your piece mailed, please contact me for details. Digital pieces may or may not be able to be mailed.

Badges always have the option of being mailed. If you would like a badge clip included, that is an additional fee for packaging. 

Where possible, I try to use flat rate envelopes to get you the lowest costs possible. Small items can sometimes be mailed by standard USPS. 

If you would like priority shipping or tracking, please feel free to reach out and we can work out costs.

I can ship internationally! 

Completion Time
 

I aim to have your piece completed in a timely manner. However, that is not always possible. Highly detailed art can take many hours, and access to supplies, queue length, convention season and other factors can affect the estimate.
 

Here are some estimated timelines: 

Full detailed illustration: Max time 3 months 

Full Color Illustration: Max time 1 month 

Lineart: Max time 2 weeks 

Sketch: Max time 1 week 

Badge: Max time 1 month*
*varies depending on badge type. 

Convention season add on +1 month per estimate.

If you need your art sooner, please let me know! I most likely will be happy to accommodate and will communicate with you if that is not feasible. If you need a severe rush (48 hours or less) there may be a rush fee. If I go past the estimated time I will be sure to communicate with you about where I am in the process. 

 

IV. COPYRIGHT / PRIVACY POLICY

 

All art, products and designs produced by Echoic Art are property of Echoic Art and Elizabeth Ostrowski 
 

Any featured commissioned characters are property of their intellectual owner(s) and creator(s). Commissioners may repost their art provided: 

  1. They do not claim the art as their own creation

  2. They do not remove any watermarks 

  3. If the commissioner received a non watermarked version of their piece, they may not post it without first discussing it with me and receiving my approval

  4. They do not use the art for profit 

  5. They do not redistribute the art on merchandise or other products for profit

  6. They credit Echoic Art as the creator of the art.

 

Fanart, and all associated characters, worlds, terms, concepts and additional property © the intellectual property owner(s) and corporations associated with said fandom, brand, game, etc. 

The following is considered Copyright infringement:

Reproducing/using the copyrighted artwork commercially. (Meaning making money of it in any way)

Taking Credit for the creation of the artwork.

Removing any watermarks/signatures. 

altering the artwork without my, the artist´s, consent.

A Purchase of Commercial rights to the artwork can be negotiated but will incur a higher fee, percentage of which is dependent upon intent. 

Privacy

As Art is my trade, I prefer to post my art to various online galleries and social media. If you would prefer that I do not publicly post your art, please contact me and I will be happy to accommodate. 

Certain pieces leave a lasting impression and showcase skill as well as aesthetic. If I would like to use your art for print or other merchandise, I will reach out to gain your consent. You will receive a free copy of "product" when it has been produced. You will not receive any profit from sales; art is still property of Echoic Art.

 

 

V. CANCELING/REFUNDING POLICY

 

You have the right to request a refund and cancel your commission at any point before I begin your art. Once I have begun, I am still happy to offer you a refund with the amount of work I have done subtracted from the refund cost. 

Example: If I have sketched your full illustration, you would receive the amount you paid - the cost of a sketch. 

Once I have completed your piece, I am sorry but I cannot offer a refund. 

Any incomplete pieces can be used by me to turn into full personal pieces. 

If for some reason I am unable to complete your commission, you will receive a full refund. 

 

 

Any statement can be bound to change if discussed with me, the artist, prior to the commission.

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